"Where Southern Flair
Meets Savoir Faire"©

South `n France Inc, Gourmet Chocolate Bon Bons South 'n France is located at:
822 Orange Street
Wilmington, NC 28401
910.762.6882 Phone
910.762.4260 Fax
Contact South 'n France

Tickled Pink

Even though South ‘n France is a micro-company with just two full-time employees, you could say we have a team that spans the nation. While we make bon bons here on the East Coast, an indispensible behind-the-scenes team on the West Coast maintains our shopping cart and website. We’ve never met in person, but almost four years of working closely together has ensured that this dynamic West coast duo (a husband-and-wife couple) feel more like dear friends than cyber consultants. Last year, the duo became a trio, adding the most gorgeous little girl named Nou (check out that flawless skin and those incredible brown eyes!) to their family and by extension, our South ‘n France family. Although most of my email correspondence with Nou’s mother, Tess, pertains to business, we occasionally trade baby news and photos. She sends me pictures of Nou – a perfect way to cure the "I’m-having-a-rough-day blues" – and I send her photos of my nephew, Carter.

Recently, much to my delight, this photo landed in my inbox with a message that read: "Charlene, I thought you might get a kick out of this chair :) I saw it while we were out grocery shopping a few days ago and couldn’t resist!" Tess wasn’t the only one who couldn’t resist.  When I saw Nou, happily reclining in her bon bon-inspired throne, I just had to share with you. Did you notice that Nou is also dressed in head-to-toe pink? She’s a girl after my own heart: in another recent photo she sported a fabulous pair of pink wading boots.

Tickled Pink

One of the things I love about children is that they gently and innocently remind us adults about what truly matters in life. Nou is obviously tickled pink with her glamorous polka-dotted sateen chair. Her exuberance makes me realize that it’s been a long time since I’ve lounged and luxuriated in my favorite chair. So, I’ve posted this photo on my desk to prompt me to spend a little less time working at the computer and a little more time "sitting around eating bon bons" so to speak. After all, shouldn’t every day be filled with small pleasures that tickle us pink? Nou seems to think so, and I agree!

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Our First Customer

People always remember their "firsts":  first crush, first kiss, first date. But, I wonder how many business owners remember their "first" customer. I consider our first customer to be Ms. Kellie Sullivan (pictured here on the left in hot pink). She wasn’t the first person to buy a South ‘n France bon bon; that I will admit. We launched our company at the 2006 Carolina Chocolate Festival and sold bon bons to thousands of eager customers. The crowds were so big and our booth was so busy (we had a sales team of 10 that never took a break!), I don’t remember who bought the first bon bon, and I have no idea who sold Kellie her first taste of our delicious hand-dipped chocolates. But here’s why Kellie still became our "first".

First bon bon customer

When the Chocolate Festival weekend ended on Sunday afternoon, we packed up our six freezers and our pink hats and headed back down the North Carolina coast from Morehead City to Wilmington. We unloaded our product and supplies, took our entire sales team out for a memorable celebratory dinner, and then promptly crashed in our beds.

Monday morning, while the rest of the house slept, I sat in our great room and wondered: "Now, what?" Our festival had been a huge success, but how would we now spread the word about our product, build our client base, and bring in enough bon bon sales to sustain our company? 

As I sat there practically paralyzed by a combination of exhaustion and fear, the phone rang. For the first time, I answered the phone with an official company greeting. "Hi", said the voice on the other line. "I’m calling from California. I was at the Carolina Chocolate Festival this weekend and I got to try your bon bons. I just know that my boyfriend is going to love the Chocolate Chip Cookie Dough flavor and I was wondering if you could ship some out here."

I very calmly and professionally took Kellie’s order and promised that we would ship them that day. When the call was finished, I promptly hung up and burst into tears. I wept for quite a while, feeling a mixture of relief, gratitude, hopefulness and many other emotions. We had done it. We had launched our business and landed our first repeat customer.

Over the past few years, Kellie has placed several orders. The second time she called back, she very modestly said: "Hi, this is Kellie Sullivan. You probably don’t remember me, but…"  I assured Kellie that I knew exactly who she was. Eventually, I told her the story of how we came to consider her our first customer. Kellie has family in North Carolina and last year, when she was visiting the area, she stopped by South ‘n France to purchase some bon bons. I wasn’t here and I missed meeting her.

But this year, Kellie returned to Jacksonville (where her sister lives) to celebrate her sister’s 30th birthday. How did they choose to fete this very auspicious occasion? With a South ‘n France Bon Bon Party, of course! I was thrilled to meet our first customer face-to-face and tell her how much she means to us. I promised her that if I ever write a book, she’ll find her name there in the acknowledgments. Until then, this blog post will have to do.

Thanks to Kellie and to all of you who have made more of an impact than you can ever know just by placing a bon bon order. We supply you with a dose of sweet goodness, but you supply us with hope and encouragement and acknowledgment that we’re doing something worthwhile. And that is the stuff that fuels big dreams.

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Bon Bons and a Jump Rope

So far, the highlight of our bon bon-selling season has been getting to know one of our younger customers a little bit better. Her name is Aimee (which is French for loved or beloved), a name that suits her well. I am completely smitten with this intelligent, charming, and sweet young lady. Read her interview below, and you’ll see why!

Aimee first tasted our bon bons at the Wilmington Chocolate Festival this past year. When it came to time to make her Christmas wish list, Aimee said that she wanted just two things: bon bons and a jump rope! Does that melt your heart, or what? Her Mom decided that she didn’t need to wait for the bon bons, and brought her to South ‘n France to buy some just before Thanksgiving.  Pascal and I had a few minutes to chat with Aimee about her interests (which include cooking and reading – I told you I love this girl!). At the time she was reading Charles Dickens. I asked if she had read Little Women yet. She hadn’t, so I highly recommended the book, which I read at her age. I’m thrilled to see that she has added it to her reading list. Here’s more from an online follow-up interview with Aimee Waldrep:

How old are you?
I am eleven years old, twelve in March.

What grade are you in?
I am in the 6th grade and being home-schooled.

What do you like about South ‘n France Bon Bons?
The chocolate is very rich and they melt in your mouth.

What is your favorite flavor?
So far, I have only tried the Chocolate Chip Cookie Dough, but the others look good.

How do you eat them?
I kind of nibble on them. I take about half of one and savor the flavor, then eat the other half. They last me about a month, sometimes two.

What did you put on your Christmas wish list this year?
I put bon bons and a jump rope on my Christmas list this year. I believe the simple things in life are most important.

I hear you are into cooking. What have you been cooking lately? What do you want to try next?
I cooked bread, mashed potatoes, and cranberry sauce on Thanksgiving and lately I’ve been cooking cookies and candies for aquantinces (sic) for Christmas. I am not sure what I am going to do next.

What’s your favorite cooking show?
I really like the Barefoot Contessa. I also think Sandra Lee is kind of funny.

What are your favorite foods (other than bon bons)?
Besides bon bons, I like strawberries!!!!!

Do you have brothers and sisters? If so, do you share your bon bons with them? What about your friends? 
I am an only child but I share my bon bons with my mom. Once a friend from NJ came to visit and I gave her one, and when my grandma came I shared one with her. But mostly, I must say, I keep them to myself.

I hear that you like to read. What books are you reading right now? I remember you said something about Charles Dickens…
Yes, I was reading A Christmas Carol and went to see the movie. Now I am reading a book called Love Among the Walnuts by Jean Feris. I am planning to read Sherlock Homes, Little Women, and Anne of Green Gables.

What do you want to be when you grow up?
A long time ago, I wanted to be a toll booth operator, then a scientist, then a vet, but now I think I want to be an author and illustrator of books.

What are your hobbies?
I like to draw, swim, read, write letters and stories, play with my 7 pets.

What’s your favorite subject in school?
Science. For sure.

If you won $1,000 dollars, how would you spend it?
I think I would give it to a charity to stop animal cruelty or something.

How does your family celebrate Christmas? What are your favorite traditions?
We always have put our decorations up right after Thanksgiving, but my favorite is hiding baby Jesus until Christmas morning. I kind of made that one up.

What would your perfect day be like?
Snuggling up with my animals and with a book.

What else should we know about you?
I have always wanted to live on a farm with cows, horses, pigs, sheep, chickens, and other animals with a mailbox that WALDREP was painted on it. I have always wanted that. I also was born in Canada and lived in five places!

Thanks, Aimee.

Aimee

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‘Twas Right Before the Holidays at South ‘n France

South 'n France Holiday Gift Catalog 2008I’ve been taking a stroll down memory lane this Christmas season, looking back on our past few years in the bon bon business. In a recent post, I mentioned our first catalog which was a parody of ‘Twas the Night Before Christmas. You’ll see that in Year Two we only had 6 flavors, or "bon bon elves" (our Cafe au Lait Bon Bon had not yet been invented) and we were really pushing our holiday tins that were topped with gorgeous silk flowers and holiday greenery. I made every single one of those tins by hand, going through hundreds of glue sticks and suffering many burns! Now, we sell too many tins of bon bons to handcraft our tins in addition to our handmade chocolates.

Otherwise, it looks like the more things change, the more they remain the same. Everything else in this poem would still be accurate today. Enjoy!

T’was right before the holidays at South ‘n France
Pascal was dipping chocolate as if in a trance
Charlene tied bows and ribbons with precision and care
Keeping true to their tag line: "Where Southern Flair meets Savoir Faire".

The bon bons were nestled all snug in their tins,
Ready to be opened by people with big happy grins.
Charlene dreamt of an island vacation far South on the map,
Pascal, the cranky Frenchman, just wanted a nap.

When on the roof of the pink house there arose such a clatter,
They both left the kitchen to see what was the matter!
Ms. South and Mr. France couldn’t get over themselves,
When they saw eight tiny reindeer and six bon bon elves.

The driver, in red velvet, gave them a wink,

Charlene cried, "It’s Santa!", Pascal replied: "D’ya think?"

Even in the North Pole, South ‘n France Bon Bons had achieved fame
Because that sweet Santa Claus called each of them by name!

"Cookie Dough! Coconut! Fudge Brownie, you little Vixen!
Peanut Buttah! Pistachio! Cookies with Crème all mixed in!
Each delicious flavor rolled by hand into a ball,

Then dipped oh so carefully – how, I love y’all!"

"Bon Bon Mugs, Bon Bon Parties, Gift Cards,  and more
Oh what a happy season these mortals have in store!
They can ship bon bons in plain tins or topped with a holiday bouquet
To family, friends and clients nearby and far away!"

"Order online and fill each gift with the flavors you select
Then choose an arrival date and message that you find perfect
Or call South ‘n France to order by phone
By December 17th for standard shipping to each and every zone"

"Bon Bons make perfect gifts for others and yourselves

Yes, I really must confess they are my most favorite elves"

And then, in a twinkling, St. Nicholas climbed into his sleigh
The reindeer took flight and carried him away

South and France went back inside to finish Santa’s bidding
Shipping bon bons galore – Ol’ Saint Nick wasn’t kidding
When things finally settled down, just before Christmas Eve
Charlene and Pascal took a moment during the reprieve

To thank every dear soul who supports South ‘n France
For helping us grow and giving us a chance
Now it’s our turn to wish you health, happiness, and all things sweet
We hope your holiday season is as delicious as our bon bon treats!
Happy New Year and Bonne Année,
Charlene and Pascal

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Remembering Leon

Bon Bon Snowman

Last year, we had a great time creating Leon the Bon Bon, the bon bon snowman that appeared on the front cover of our 2008 Holiday Catalog.  I told you exactly how it was done in my blog post, Making a Bon Bon Snowman. That catalog also featured a parody of the song, Frosty, The Snowman. It was such a hit with one customer and her daughter, they called us to serenade us with our very own Christmas tune. That kept us smiling for days. Here are the lyrics so you can sing along:

Leon the Bon Bon was a jolly happy soul
A yummy center covered with a chocolate shell
And a tiny hand-dipped needle-made hole

Leon the Bon Bon is a fairy tale they say
He was kind and sweet and so good to eat

And here’s what happened one fine day…

There must have been some magic in that special batch of dough
‘Cause when Pascal rolled him up and set him down
He looked like he was made of snow

O, Leon the Bon Bon
Was a snowman meant to be
He had twig-like arms and earmuffs in red
And a three-bon-bon body

Leon, the Bon Bon certainly wasn’t a dummy
He said: "Life is short, mine especially

Because I’m just too darned yummy"

But go ahead and eat me, South ‘n France will just make more
For the Bon Bon Club, gift certificates, and the online website store
Yes, there’s room for everybody on the Bon Bon Gift Checklist
Send them to family, friends and those you hold dear
To help spread sweet Christmas cheer!
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Copyright © 2006 South 'n France, Inc. All Rights Reserved.

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