Our First Customer

When the Chocolate Festival weekend ended on Sunday afternoon, we packed up our six freezers and our pink hats and headed back down the North Carolina coast from Morehead City to Wilmington. We unloaded our product and supplies, took our entire sales team out for a memorable celebratory dinner, and then promptly crashed in our beds.
Monday morning, while the rest of the house slept, I sat in our great room and wondered: "Now, what?" Our festival had been a huge success, but how would we now spread the word about our product, build our client base, and bring in enough bon bon sales to sustain our company?
As I sat there practically paralyzed by a combination of exhaustion and fear, the phone rang. For the first time, I answered the phone with an official company greeting. "Hi", said the voice on the other line. "I’m calling from California. I was at the Carolina Chocolate Festival this weekend and I got to try your bon bons. I just know that my boyfriend is going to love the Chocolate Chip Cookie Dough flavor and I was wondering if you could ship some out here."
I very calmly and professionally took Kellie’s order and promised that we would ship them that day. When the call was finished, I promptly hung up and burst into tears. I wept for quite a while, feeling a mixture of relief, gratitude, hopefulness and many other emotions. We had done it. We had launched our business and landed our first repeat customer.
Over the past few years, Kellie has placed several orders. The second time she called back, she very modestly said: "Hi, this is Kellie Sullivan. You probably don’t remember me, but…" I assured Kellie that I knew exactly who she was. Eventually, I told her the story of how we came to consider her our first customer. Kellie has family in North Carolina and last year, when she was visiting the area, she stopped by South ‘n France to purchase some bon bons. I wasn’t here and I missed meeting her.
But this year, Kellie returned to Jacksonville (where her sister lives) to celebrate her sister’s 30th birthday. How did they choose to fete this very auspicious occasion? With a South ‘n France Bon Bon Party, of course! I was thrilled to meet our first customer face-to-face and tell her how much she means to us. I promised her that if I ever write a book, she’ll find her name there in the acknowledgments. Until then, this blog post will have to do.
Thanks to Kellie and to all of you who have made more of an impact than you can ever know just by placing a bon bon order. We supply you with a dose of sweet goodness, but you supply us with hope and encouragement and acknowledgment that we’re doing something worthwhile. And that is the stuff that fuels big dreams.


True Confessions 













I’ve been taking a stroll down memory lane this Christmas season, looking back on our past few years in the bon bon business. In a recent post, I mentioned our first catalog which was a parody of ‘Twas the Night Before Christmas. You’ll see that in Year Two we only had 6 flavors, or "bon bon elves" (our Cafe au Lait Bon Bon had not yet been invented) and we were really pushing our holiday tins that were topped with gorgeous silk flowers and holiday greenery. I made every single one of those tins by hand, going through hundreds of glue sticks and suffering many burns! Now, we sell too many tins of bon bons to handcraft our tins in addition to our handmade chocolates.
One of the most popular holiday songs of all time, Sleigh Ride has been covered by an amazing number of artists, including: Bing Crosby, Ella Fitzgerald, The Andrew Sisters, The Muppets, Johnny Mathis, Amy Grant, Harry Connick, Jr., Debbie Gibson, Neil Diamond, Garth Brooks, The Spice Girls, Neil Diamond, and Clay Aiken. There’s a verse in the song that makes reference to Currier & Ives, probably the first time I’d ever heard of the duo. It wasn’t until years later that I understood that Currier & Ives were famous printmakers.

This summer, I was lucky enough to receive a custom handmade bag that encapsulates the fun of that wonderfully wacky piece of television history. You’ll notice that my bag even has a little front pocket, perfect for transporting bon bons. I have a few more things in common with Lucy besides job experience in a chocolate factory. Here’s more insight via some memorable lines from the show: 





I thought you might like to meet some of my internet neighbors. The people, animals and things I come across as I walk my online "Bon Bon" neighborhood. Keywords are a funny thing. Imagine them as planets in the Internet Universe. If a South ‘n France Bon Bon is the sun, here are some of the planets that orbit around us: Bon Jovi, the novel
followed the lives of seven young female ponies named: Starlight, Sweetheart, Melody, Bright Eyes, Patch, Clover and Bon Bon. The ponies lived like human beings: attending school, frequenting an ice cream shop, going on dates, entering talent contests and even roller-skating. There is an entire episode devoted to Bon Bon’s Diary. Bon Bon is so busy cooking she forgets to study for her math test. She cheats, writes about it in her diary, and then her diary goes missing! What follows is a nauseating pre-adolescent drama around the ponies’ secrets, the dangers of gossip, and the immorality of cheating. Although I was never a fan of the show, I do like Bon Bon pony’s name best. Of course, you could say that I’m partial.
Bon Bon is a very popular name for pets and personalities. It’s listed as one of the top recommended names for the Bichon Frise dog breed (along with FrouFrou and other girly French-sounding words). Peruse the internet and you’ll also find horses, bunnies, kittens and dogs named Bon Bon.
counts, but I’ll make him an honorary Bon Bon (John-John the Bon-Bon). Many of my girlfriends call me Bon Bon, a name I share with a few drag queens, a Scandinavian clown, and a famous burlesque dancer who’s full title was: Bon Bon the Yum Yum Girl, America’s Favorite Sweet. Like I said, I could keep worse company. You know that question people sometimes ask: "If you could create a dinner party with any people, dead or alive, whom would you invite?" I think a dinner party of Bon Bons would be most entertaining: talk about a zoo! My party favors would be South ‘n France Bon Bons and bon bon slippers, of course!