"Where Southern Flair
Meets Savoir Faire"©

South `n France Inc, Gourmet Chocolate Bon Bons South 'n France is located at:
822 Orange Street
Wilmington, NC 28401
910.762.6882 Phone
910.762.4260 Fax
Contact South 'n France

Craving Sweet Furniture

I’m all about practicing the Law of Attraction. One technique attraction gurus suggest is “acting as if…”.  For example, because I want a super-cool Bon Bon Salon retail space, I have to act as if I already have it.  This means scouting out locations and doing some mental decorating until my Bon Bon Salon actually materializes.

A good student of all things New Age, I decided to start “decorating” our future Bon Bon Salon with a little internet-based window shopping.  Before long, I stumbled upon this utterly fabulous chandelier by Jellio.

Jellio is a fabulous design group that incorporates childhood memorabilia into incredible interior design pieces.  Think Rubik’s Cube tables, cap gun mirrors, and of course, Gummy Bear chandeliers, lamps, and bookends.  I’m craving cupcake stools and an ice cream sandwich bench so badly, I can taste them.

As for the Gummi Bear chandelier, I’m not sure that my powers of attraction are advanced enough to add this item to my shopping list just yet.  You see, Jellio intends to make only 10 of these stunning custom chandeliers.  Each one is made of approximately 5,000 hand-strung acrylic gummi bears and  takes about two months to complete.  There is no price listed.  And you know the old adage:  “If you have to ask the price, you can’t afford it.”  At least not yet….

Got any ideas for the future Bon Bon Salon?  Any tips on how I can advance my powers of attraction?  I’m listening!

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Our First Customer

People always remember their "firsts":  first crush, first kiss, first date. But, I wonder how many business owners remember their "first" customer. I consider our first customer to be Ms. Kellie Sullivan (pictured here on the left in hot pink). She wasn’t the first person to buy a South ‘n France bon bon; that I will admit. We launched our company at the 2006 Carolina Chocolate Festival and sold bon bons to thousands of eager customers. The crowds were so big and our booth was so busy (we had a sales team of 10 that never took a break!), I don’t remember who bought the first bon bon, and I have no idea who sold Kellie her first taste of our delicious hand-dipped chocolates. But here’s why Kellie still became our "first".

First bon bon customer

When the Chocolate Festival weekend ended on Sunday afternoon, we packed up our six freezers and our pink hats and headed back down the North Carolina coast from Morehead City to Wilmington. We unloaded our product and supplies, took our entire sales team out for a memorable celebratory dinner, and then promptly crashed in our beds.

Monday morning, while the rest of the house slept, I sat in our great room and wondered: "Now, what?" Our festival had been a huge success, but how would we now spread the word about our product, build our client base, and bring in enough bon bon sales to sustain our company? 

As I sat there practically paralyzed by a combination of exhaustion and fear, the phone rang. For the first time, I answered the phone with an official company greeting. "Hi", said the voice on the other line. "I’m calling from California. I was at the Carolina Chocolate Festival this weekend and I got to try your bon bons. I just know that my boyfriend is going to love the Chocolate Chip Cookie Dough flavor and I was wondering if you could ship some out here."

I very calmly and professionally took Kellie’s order and promised that we would ship them that day. When the call was finished, I promptly hung up and burst into tears. I wept for quite a while, feeling a mixture of relief, gratitude, hopefulness and many other emotions. We had done it. We had launched our business and landed our first repeat customer.

Over the past few years, Kellie has placed several orders. The second time she called back, she very modestly said: "Hi, this is Kellie Sullivan. You probably don’t remember me, but…"  I assured Kellie that I knew exactly who she was. Eventually, I told her the story of how we came to consider her our first customer. Kellie has family in North Carolina and last year, when she was visiting the area, she stopped by South ‘n France to purchase some bon bons. I wasn’t here and I missed meeting her.

But this year, Kellie returned to Jacksonville (where her sister lives) to celebrate her sister’s 30th birthday. How did they choose to fete this very auspicious occasion? With a South ‘n France Bon Bon Party, of course! I was thrilled to meet our first customer face-to-face and tell her how much she means to us. I promised her that if I ever write a book, she’ll find her name there in the acknowledgments. Until then, this blog post will have to do.

Thanks to Kellie and to all of you who have made more of an impact than you can ever know just by placing a bon bon order. We supply you with a dose of sweet goodness, but you supply us with hope and encouragement and acknowledgment that we’re doing something worthwhile. And that is the stuff that fuels big dreams.

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‘Twas Right Before the Holidays at South ‘n France

South 'n France Holiday Gift Catalog 2008I’ve been taking a stroll down memory lane this Christmas season, looking back on our past few years in the bon bon business. In a recent post, I mentioned our first catalog which was a parody of ‘Twas the Night Before Christmas. You’ll see that in Year Two we only had 6 flavors, or "bon bon elves" (our Cafe au Lait Bon Bon had not yet been invented) and we were really pushing our holiday tins that were topped with gorgeous silk flowers and holiday greenery. I made every single one of those tins by hand, going through hundreds of glue sticks and suffering many burns! Now, we sell too many tins of bon bons to handcraft our tins in addition to our handmade chocolates.

Otherwise, it looks like the more things change, the more they remain the same. Everything else in this poem would still be accurate today. Enjoy!

T’was right before the holidays at South ‘n France
Pascal was dipping chocolate as if in a trance
Charlene tied bows and ribbons with precision and care
Keeping true to their tag line: "Where Southern Flair meets Savoir Faire".

The bon bons were nestled all snug in their tins,
Ready to be opened by people with big happy grins.
Charlene dreamt of an island vacation far South on the map,
Pascal, the cranky Frenchman, just wanted a nap.

When on the roof of the pink house there arose such a clatter,
They both left the kitchen to see what was the matter!
Ms. South and Mr. France couldn’t get over themselves,
When they saw eight tiny reindeer and six bon bon elves.

The driver, in red velvet, gave them a wink,

Charlene cried, "It’s Santa!", Pascal replied: "D’ya think?"

Even in the North Pole, South ‘n France Bon Bons had achieved fame
Because that sweet Santa Claus called each of them by name!

"Cookie Dough! Coconut! Fudge Brownie, you little Vixen!
Peanut Buttah! Pistachio! Cookies with Crème all mixed in!
Each delicious flavor rolled by hand into a ball,

Then dipped oh so carefully – how, I love y’all!"

"Bon Bon Mugs, Bon Bon Parties, Gift Cards,  and more
Oh what a happy season these mortals have in store!
They can ship bon bons in plain tins or topped with a holiday bouquet
To family, friends and clients nearby and far away!"

"Order online and fill each gift with the flavors you select
Then choose an arrival date and message that you find perfect
Or call South ‘n France to order by phone
By December 17th for standard shipping to each and every zone"

"Bon Bons make perfect gifts for others and yourselves

Yes, I really must confess they are my most favorite elves"

And then, in a twinkling, St. Nicholas climbed into his sleigh
The reindeer took flight and carried him away

South and France went back inside to finish Santa’s bidding
Shipping bon bons galore – Ol’ Saint Nick wasn’t kidding
When things finally settled down, just before Christmas Eve
Charlene and Pascal took a moment during the reprieve

To thank every dear soul who supports South ‘n France
For helping us grow and giving us a chance
Now it’s our turn to wish you health, happiness, and all things sweet
We hope your holiday season is as delicious as our bon bon treats!
Happy New Year and Bonne Année,
Charlene and Pascal

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Remembering Leon

Bon Bon Snowman

Last year, we had a great time creating Leon the Bon Bon, the bon bon snowman that appeared on the front cover of our 2008 Holiday Catalog.  I told you exactly how it was done in my blog post, Making a Bon Bon Snowman. That catalog also featured a parody of the song, Frosty, The Snowman. It was such a hit with one customer and her daughter, they called us to serenade us with our very own Christmas tune. That kept us smiling for days. Here are the lyrics so you can sing along:

Leon the Bon Bon was a jolly happy soul
A yummy center covered with a chocolate shell
And a tiny hand-dipped needle-made hole

Leon the Bon Bon is a fairy tale they say
He was kind and sweet and so good to eat

And here’s what happened one fine day…

There must have been some magic in that special batch of dough
‘Cause when Pascal rolled him up and set him down
He looked like he was made of snow

O, Leon the Bon Bon
Was a snowman meant to be
He had twig-like arms and earmuffs in red
And a three-bon-bon body

Leon, the Bon Bon certainly wasn’t a dummy
He said: "Life is short, mine especially

Because I’m just too darned yummy"

But go ahead and eat me, South ‘n France will just make more
For the Bon Bon Club, gift certificates, and the online website store
Yes, there’s room for everybody on the Bon Bon Gift Checklist
Send them to family, friends and those you hold dear
To help spread sweet Christmas cheer!
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A Sleigh Ride with Currier & Ives

Pascal would never admit it, but I think he secretly looks forward to this time of year for the holiday music on all of the radio stations.  To my knowledge, having radio stations dedicate an entire month to playing Christmas music is a uniquely American phenomonen.  He claims not to like it, but I’ve heard him humming Deck the Halls and tapping his toes along to Sleigh Ride:

Just hear those sleigh bells jingling,
Ring ting tingling too
Come on, it’s lovely weather
For a sleigh ride together with you

Antique Currier and Ives TinOne of the most popular holiday songs of all time, Sleigh Ride has been covered by an amazing number of artists, including:  Bing Crosby, Ella Fitzgerald, The Andrew Sisters, The Muppets, Johnny Mathis, Amy Grant, Harry Connick, Jr., Debbie Gibson, Neil Diamond, Garth Brooks, The Spice Girls, Neil Diamond, and Clay Aiken. There’s a verse in the song that makes reference to Currier & Ives, probably the first time I’d ever heard of the duo. It wasn’t until years later that I understood that Currier & Ives were famous printmakers.

There’s a happy feeling
Nothing in the world can buy
When they pass around the coffee and the pumpkin pie
It’ll nearly be like a picture print by Currier and Iives
These wonderful things are the things
We remember all through our lives!

So just who were Currier and Ives? Only the most
successful printmaking firm of all-time. Headed by two men (with the last names of Currier and Ives), they operated in New York City from 1834-1907, producing black and white prints (lithographs) from paintings that were then hand-colored. Lithographic prints could be reproduced quickly and purchased inexpensively, and the firm called itself "the Grand Central Depot for Cheap and Popular Prints", advertising its lithographs as "colored engravings for the people", i.e.  art for the masses.

The company was prolific, publishing at least 7,500 lithographs in the firm’s 72 years of operation. Artists produced two to three new images every week, selling more than a million prints. Currier & Ives had an uncommon flair for gauging the people’s interests.  They employed (or used the work of) many celebrated artists of the day to create the original drawings which were then printed and later colored by hand. Over the years their selection of prints broadened to include almost every subject. There were horses, kittens, the Brooklyn Bridge, Christopher Columbus, historical events and catastrophes (like the explosion aboard the USS Princeton, 1844).  Of course, there were also plenty of winter scenes such as sleigh rides in the country and ice-skating in Central Park.

This is the first year that South ‘n France is offering a Currier & Ives bon bon tin, and we have feeling that just like centuries ago, it’s sure to be a popular seller…

Unique Christmas Gifts

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The Birth of a French Grinch….

Our South ‘n France Christmas catalog ships today.  It hardly seems possible that this is our fourth holiday season in the bon bon business. We’ve come a long way since that first year, I can tell you that! For our first holiday season, we didn’t have a catalog, just a tri-fold brochure. For year two, we changed our format to the current catalog size and added a holiday story, a parody of ‘Twas the Night Before Christmas. That catalog received rave reviews from our customers. In fact, some customers would call us up just to tell us how much they loved the story, without ever placing an order.  (Talk about depressing for us – we really do intend for our catalog to actually sell product, not just amuse our customers!). 

Last year, we followed up with a parody on the film Elf. Both Pascal and I appeared as elves in the catalog that told the story of Leon the Bon Bon and the other bon bon elves. This summer, when it was time to start work on our catalog once again, I emailed our brilliant graphic designer, Brent Holloman, with a list of possible suggestions for the catalog’s theme. Brent liked "Mr. French:  The Grinch Who Tried to Stop Christmas!" best, so we immediately began brainstorming ideas.

Lucky for me, Brent has a talented illustrator-friend who worked for the most famous animation company in the world. I fondly referred to Brent and Brett as my B-Team. Brent created a rough layout for the catalog, and then Brett drew a series of rough sketches that where meant to look like Pascal (as the Grinch) and me (as Little Charley-Lou). This was the most difficult part of the process for us. I just couldn’t see the resemblance in those caricatures; I thought that the very first rendering of me looked like Phyllis Diller! Brett was extremely patient with our vain requests, and considering that we have never met (he was working from photographs), I think he did a great job of capturing our personalities as animated Seuss-like characters. His illustrations are sheer genius (you’ve got to see the "Hand" that dips the bon bons!)

Brett sent his sketches to Brent who colored them in on the computer. I got to spend a few minutes watching Brent color, and it’s such a cool process! It looks like even more fun than coloring with crayons. Brent has a great eye for detail, and he added fonts and dividing lines and lots of graphic touches that further enhanced the idea of our French Grinch story. I really do think that the final result would make a wonderful storybook.

We hope you enjoy this year’s holiday catalog, and we’d love to hear your suggestions for next year’s theme!

Bon Bon Christmas Catalog
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I Love Lucy

The fun we have at our Bon Bon Parties is often compared to the hilarity of that famous I Love Lucy episode – the one where Lucy and Ethel go to work in a chocolate factory. They can’t keep up with the speed of the conveyor belt, so they stuff their pockets, their mouths, and their blouses with chocolate. We don’t have a conveyor belt, but we do allow people to stuff as much chocolate into their mouths as they wish during the bon bon-making demonstration. And, there is inevitably a lot of laughter!

The Candy Factory episode is actually entitled Job Switching because Ricky and Fred think doing housework is much easier than earning money. Naturally, Lucy and Ethel think the opposite. So, the boys try doing the housework while the girls attempt to hold down a job at a candy factory. Often, people tell me they wish they had my job; that being a Bon Bon Queen must be an easy life. I’m not complaining, but it often feels like that speed-increasing conveyor belt. It’s not just about sitting around and eating bon bons!

I will say, Lucy’s job interview at the candy factory felt a lot like my first interview with a professional in the chocolate industry:

Supervisor: Ricardo, I’m going to put you to work chocolate dipping. You say you’ve had experience.
Lucy: Oh yes, ma’am. Yes ma’am. I’m a dipper from way back.
Supervisor: Yes?
Lucy: They used to call me "the big dipper."

Of course, Lucy’s only dipping experience (like mine) was dipping her hands into a box of chocolates. Reportedly that epsiode was Lucille Ball’s favorite, and I can’t help but wonder if it was because she knew it was a piece of comic genius or if it was just because she loved stuffing her mouth with all of that yummy chocolate. It wasn’t the only episode where Lucy downs a whole lot of sweets: on one show, Lucy goes to Schwab’s Drugstore because she wants to be discovered by Lana Turner. While she waits to be discovered, she has 3 chocolate malts, 2 hot fudge sundaes, 1 banana split, and 1 pineapple soda!

I Love Lucy bagThis summer, I was lucky enough to receive a custom handmade bag that encapsulates the fun of that wonderfully wacky piece of television history. You’ll notice that my bag even has a little front pocket, perfect for transporting bon bons. I have a few more things in common with Lucy besides job experience in a chocolate factory. Here’s more insight via some memorable lines from the show: 

Ricky Ricardo: Lucy’s actin’ crazy.
Fred Mertz: Crazy for Lucy, or crazy for ordinary people?

Ricky Ricardo: Lucy, you got some ’splainin’ to do!  

Arthur: But… You’re a woman.
Lucy Ricardo: Yes, my husband likes me that way.

Ricky Ricardo: Fred, I’ve got an awful problem on my hands.
Fred Mertz: You should have thought about that before you married her.

Lucy Ricardo:
[at false seance, introducing Ethel in disguise] This is Madam Ethel Mertzola. She’ll be our medium tonight. She’s psychopathic.

Ricky Ricardo: What’s the matter with you? Are you crazy or something?

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Do Me a Favor

Variety is the spice of life. It’s why we have seven different bon bon flavors and why we take great pleasure in helping brides and grooms design custom wedding favor boxes that capture the spirit of their special day. 

When Pascal and I got married, long before the idea of bon bon business had ever been conceived, we had chocolates at both our wedding dinner (in Manhattan) and our wedding reception (which followed six months later in Wilmington). My friend Jannette bought us white chocolate Eiffel Towers to serve as favors to the twenty guests who attended our actual wedding. When it came time to plan for the reception, we decided to buy more white chocolate Eiffel Towers, but pair them with liquor-infused truffles that we would put in favor boxes at each place setting.  They would also double as placecards for our guests.

Our wedding colors were lavendar and white, which were determined by Pascal. He wore a suit instead of a tuxedo to our small, intimate wedding, and chose his tie at Thomas Pink. I told him that whatever tie color he chose would determine the color scheme for our wedding.  Et voila!

I bought favor boxes online and lavendar silk flowers in the wholesale district of Manhattan, and spent weeks creating handmade gift tags, the backs of which I dipped in glue and then white glitter. When we started assembling the boxes, they didn’t look nearly as lush as I wanted them to look. Something was missing–poufs!! I decided that we needed an organza pouf under each silk flower. The poufs had to be sewn by hand, and I recruited my long-suffering friend Cory (who has been roped into a million crazy jobs like this at Dupray family parties) to sew poufs which I would then glue along with the silk flowers to each favor box. After many delirious hours (and many hot glue gun burns), the boxes were finally assembled.  Then, because I simply couldn’t leave anything to chance, we went through the 120-person guest list and tried to determine which of the four truffle favors each guest would like best. At the time, I didn’t consider myself to be a Bridezilla, but as I tell this story, I’m thinking I may have to reconsider…

What I know for sure is that my first serious favor-making experience taught me a lot in preparation for the bon bon business. Since then, we’ve made thousands of custom favors (our largest order to date was 650 for one event), and I’ve learned what to do and what not to do. I also try to caution do-it-yourself brides against taking on this task. It seems quite easy, but it’s much harder than it looks.  Our last do-it-yourself bride delegated the assembly of her favor boxes (which she purchased independently before consulting us) to her parents who put every last one of them together backwards. They all had to be re-folded so that the bon bons wouldn’t fall out the bottom! At just $3 per completed favor box with one bon bon nestled inside, it’s more than worth it to leave the work to us professionals!

Here are is the wedding favor that started it all followed by favor boxes we’ve recently created to match the themes and the moods of three very different events:

Unique wedding favors
Unique wedding favors
Unique wedding favors

Unique wedding favors

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What Trumps a Queen?

Bearing my self-proclaimed title of Bon Bon Queen has taught me many lessons. I’m perfectly comfortable with the regal side of my nature, as I believe that there is a queen in every woman. You can’t claim what you don’t name. And, as the old adage goes: 
"Carry yourself like a queen and you will attract a king".  Or, a prince.  Or, in my case, a sweet French frog. 

Just one look at my crazy hat and my campy polka-dotted outfit should tell you that I don’t take myself too seriously. Still, I am a queen because my bon bons rule; I am a queen because I love pomp and circumstance; I am a queen because I’d rather be Queen Bee of my own little hive than a corporate worker bee drone. I am a queen because Queen rhymes with Charlene; it’s catchy and memorable and fun, and I strive to be all of those things. When I introduce myself as a queen, I’m making this subtle suggesion: all I ask is that you treat me no differently than you would the queen. And, as Princess Diana once said: "I’d like to be a queen of people’s hearts". I am the queen of my castle. I am Queen of the Day almost every day.  And yes, it is indeed good to be queen.

But some people just can’t bring themselves to acknowledge my light-hearted nod to my queenly nature. Instead of addresssing me by my proper royal title, they usually end up calling me something like: "The Bon Bon Lady". One time, I walked into a business networking event, and a guy said: "Oh, there’s the Bon Bon Lady." A fellow female entrepeneur corrected him: "Nooo!!", she exclaimed, "She’s not the Bon Bon Lady, she’s the Bon Bon Queen!" Spoken like true royalty.

Is there anything that trumps a queen? Some might say a king. I never truly believed that, preferring to subscribe to that classic piece of wisdom from My Big, Fat Greek Wedding: The man is the head of the family but the women are the neck and they can turn the head any way they want. I believed that queens were the ultimate in royalty until I learned about Peggielene Bartels a beautiful, powerful woman who is a secretary by day and a Ghanaian king by night.

Peggielene is the new king of Otuam, a town of 7,000 residents an hour’s drive from Ghana’s capital. The town elders chose her to succeed the late king. Fondly and respectfully addressed as Nana by her subjects, she has the power to resolve disputes, appoint elders, and manage more than 1,000 acres of family-owned land. In this day and age, I guess that old adage needs a bit of modification: Carry yourself like a queen and you can become a king!

My deepest bow to Peggielene. Long live The King!

Long live the king!

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All Eyes On the Needle

Tools of the trade...

Every trade has its tools. Carpenters use hammers, nails, screwdrivers, drills, and saws. Seamstresses use scissors, needles, and threads. Chefs have their knives, pots, pans, whisks, spatulas, and blenders. Often, there is a strict code of conduct surrounding a professional’s most valued tools. As kids, we knew we’d get in BIG trouble if we dared to touch my mother’s good sewing scissors.  Use someone else’s knife in a professional kitchen, and you could soon find yourself on the wrong end of that very sharp object! 

Chef Daniel Maggipinto expressed it beautifully when he wrote"I’ve had many of my knives for my entire 25-year career, so they have a special place in my culinary walk. Of course, some have gotten lost and some have gotten stolen, but a chef’s tools are like a knight’s armor and sword… I have a knife for every kind of food preparation: paring knife, straight boning knife, flexible boning knife, bread knife, slicing knife, chef’s 8-inch Japanese style knife, 10-inch chef’s knife, all kinds of spatulas for fish, dessert, temperature gauges, peelers, pastry bags, piping tips, string and various other implements of food preparation. No, you can’t see them or use them, they are my special tools."

That’s why New York Times bestselling author and independent journalist Lisa Rogak started the blog: Behind The Knife. She noticed that during interviews with chefs, the conversation often turned to their toolboxes. Her bio explains: "They spoke of some of the tools like a lover, and told wild stories about others. In fact, she got the feeling that if they ever lost them, they’d pull out the knives and use them on themselves, or on the hapless culprit who borrowed it without asking…" (See, what did I tell you?)

Lisa quickly discovered that in addition to the standard knives and kitchen utensils one might expect, chefs often tote around some really crazy tools to help them execute their culinary pieces de resistance:  bubble wrap, dental floss, power drills, torches and more.  Recently, Lisa profiled Pascal’s most beloved kitchen tool: a standard sewing needle. Read about how South ‘n France became the first company to be featured in her "crazy kitchen tools" category.

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Copyright © 2006 South 'n France, Inc. All Rights Reserved.

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